Delete your Arc account

Arc, by Sahara Health

In the app (fastest)

1. Open Arc and go to Passport.
2. Tap Delete account.
3. Confirm.

Your account is deleted at once.

Without the app

Email hello@hisarc.com from the email address on your Arc account, with the subject "Delete my Arc account". We delete it within 30 days and reply to confirm.

What is deleted

• your account, email, name, birth month and year;
• your challenges, check-ins, answers, ratings and points;
• your posts, replies and reactions;
• any unused passes.

Deleting your account also cancels Arc Pro's renewal on Google Play. It doesn't refund past payments.

What we keep

Records of purchases (what was bought, when, and the order number), for as long as tax law requires, up to 5 years after the end of the tax year. Database backups that still contain your data expire within 7 days.