Arc terms of use
These terms govern your use of the Arc app and its challenges ("Arc"), provided by Sahara Health, a business registered in Poland under tax number NIP 6762560321 ("we", "us"). By creating an account you agree to them. Our privacy policy explains how we handle your data.
What Arc is
Arc runs challenges for men, such as pelvic floor training, a month without porn (NoPo) and a month without alcohol (Dry November), with daily tasks, check-ins and a crew of men doing the same challenge. Arc is a self-improvement program. It is not medical care, diagnosis or treatment.
Your account
- You must be 18 or older.
- One account per person. Keep access to your email or Google account safe; anyone with it can sign in to your Arc account.
- Give a true birth month and year. We delete accounts that belong to anyone under 18.
Buying a challenge or Arc Pro
- Challenge pass: a one-off purchase that lets you join one challenge. It is not a subscription.
- Arc Pro: a subscription, monthly or yearly, that lets you join every challenge while it is active. New subscribers get 7 days free; if you cancel before the free week ends, you are not charged.
- Billing: purchases in the app are made through Google Play and billed by Google at the price shown in the app, in your local currency. Arc Pro renews automatically at the end of each period until you cancel.
- Cancelling Arc Pro: cancel any time in Google Play (Passport → Manage subscription in the app takes you there). You keep Pro until the end of the period you paid for.
- When Pro ends: challenges you joined through Pro end at your next 4 am after Pro ends, unless you renew. You keep the points you earned. Challenges you joined with a pass are not affected.
- Refunds: refunds follow Google Play's refund policy. You can also ask us at hello@hisarc.com; we decide case by case. A refunded purchase ends the challenge it paid for.
- Deleting your account: deletes your passes and points and cancels Arc Pro's renewal. It does not refund past payments.
Nothing in these terms limits your rights under consumer law in your country.
Points, miles and ranks
Points, miles flown, ranks, wings and other rewards in Arc have no cash value, can't be exchanged or transferred, and may change as we improve the game.
Crews and what you post
You keep ownership of what you post. You let us show it to your crew and store it to run Arc. When you post or reply:
- no harassment, threats, hate, or bullying;
- no sexual content or nudity, and no images or details of anyone without their consent;
- no personal information about others, and no spam or advertising;
- nothing illegal, and nothing that encourages self-harm.
Posts and replies are checked automatically before they appear. You can report any post or reply, and block any member, from its menu. We review reports, may remove content, and may suspend or ban accounts that break these rules.
Coach John is Arc's automated coach.
Using Arc fairly
Don't interfere with Arc, try to access other people's data, scrape it, or copy its content for redistribution. We may suspend accounts that do.
Changes and availability
We keep improving Arc and may change or retire features and challenges. If a challenge you paid for is retired before you start it, we will refund it or let you use the pass on another challenge. We will tell you in the app before changing these terms in a way that matters.
Liability
We provide Arc with reasonable care and skill. To the extent the law allows, our liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.
Law
These terms are governed by Polish law. If you are a consumer, you may also bring a claim in the courts of the country where you live, and you keep the protection of its mandatory consumer laws.